Shipping Times
We normally ship items within 1-3 days of receiving cleared payments. Sometimes security checks can delay shipments but we will always email you when your payment has been received/cleared and once again when we ship the item so you can expect it. UK deliveries are sent out with ANC Express for next day service. Overseas deliveries are sent out with various couriers depending on your preference of cost and delivery times can vary from a few days to a few weeks.

Collections
We are primarily a mail order company. Collections are only allowed for items over £500 (ex VAT) or for big/bulky items over 15kg. We do not keep items on premises for security reasons and appointments must be made via email for all collections.

Please Read The Item Description For Warranty

If you have any questions regarding the item then dont hesitate to contact us through the 'Ask a Question' link within the listing and we will get back to you as soon as we can. Please note that emails are usually answered within 48 hours and only answered during office hours. We are closed on weekends/bank holidays.

PLEASE ENSURE YOU HAVE READ THIS ADVERT FULLY BEFORE CONTACTING US. We receive hundreds of emails everyday and most of the questions are usually answered already in the advert (a typical example being "how can i pay?"). Unfortunately we can only reply to emails which have not already been answered in the advert.

For aftersales support, please contact us direct through email and not through the eBay system. This will allow us to deal with your query much quicker.